First Week with kids
The BEST Tech Support Kid EVER!

Laptop / Tablet Repair -- I am so frustrated

So back in June, I dropped my Lenovo X61 while it was in its case.

After much frustration, and having dealt with the tablet part not really working now that the latch was broken, I decided to take advantage of the insurance I had paid two premium's on, and it's now with Micromedics, Inc.

They received it on 8/6.

They finally got approval to work on it on 8/20.

They ordered parts, and got them in on 8/24.  However, they got the wrong parts.  Worse yet, on Friday I was told they were in final test.

The site just got updated with no notes.  I called -- guess what, they got in the wrong parts.

ARGH!!!!!!!!  I may never see my tablet again.


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