Pump Failure
July 31, 2017
The good news, is that so far, my blood sugar has been good.
Yesterday when I got home from the dog show I went to change everything out. I got a critical failure. The fun part, was that the Medtronic tech on the other end of the phone had no idea what that was, had never heard of that screen, and had to talk with someone else. They were all "shrug", we have to send you a new insulin pump over night.
The definition of overnight, is Tuesday morning.
More fun. My endo is still between offices. Though I did send an email and I think I'll give his wife's office a call again. They are passing the message along. Of course, now we have no history.
Of course, the primary care can't help other than phone in a prescription for long acting insulin but then you have to get that stuff out of your system when you put the pump back on.
So I've got my phone alarm set to go off every 4 hours, I check my blood sugar and give myself an injection based on 2 year old numbers. Of course the current numbers aren't much better.
The call got better -- He put the voice message on about returning the pump and he got disconnected. He called me back in the middle of the message, I ignored him and just kept listening. He called me when I tried to call him. I lost it at that point and demanded the supervisor, who was pleasant but of course, "overnight" means Tuesday morning.
Being delivered by UPS who have already lost two insulin pumps and have destroyed uncountable Nordstrom packages.