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July 2017

Pump Failure

The good news, is that so far, my blood sugar has been good.

Yesterday when I got home from the dog show I went to change everything out.  I got a critical failure.  The fun part, was that the Medtronic tech on the other end of the phone had no idea what that was, had never heard of that screen, and had to talk with someone else.  They were all "shrug", we have to send you a new insulin pump over night.

The definition of overnight, is Tuesday morning.

More fun.  My endo is still between offices.  Though I did send an email and I think I'll give his wife's office a call again.  They are passing the message along.  Of course, now we have no history.

Of course, the primary care can't help other than phone in a prescription for long acting insulin but then you have to get that stuff out of your system when you put the pump back on.

So I've got my phone alarm set to go off every 4 hours, I check my blood sugar and give myself an injection based on 2 year old numbers.  Of course the current numbers aren't much better.

The call got better -- He put the voice message on about returning the pump and he got disconnected.  He called me back in the middle of the message, I ignored him and just kept listening.  He called me when I tried to call him.  I lost it at that point and demanded the supervisor, who was pleasant but of course, "overnight" means Tuesday morning.

Being delivered by UPS who have already lost two insulin pumps and have destroyed uncountable Nordstrom packages.

Service Dog Issues - Recent Cyber Bullying

Last year I went to a diabetes conference sponsored by AstraZenca. At the time I was still using old, faulty, CGMS technology and a service dog.

Yesterday, a social media site posted a picture from that conference with some really nasty comments on the picture. Two different people found me from the picture and let me know. 

Here is the thing -- if you just bring something like that up to someone without telling them you did something about, yes, you too are cyber bullying.  The first posted as a comment to a Facebook public post. The second reached me via messenger and she did say she asked Facebookto pull it.

First, the service dog in question has worked as a diabetes alert dog in my classroom and when I was out in about. She has had only one issue in public and it has been solved.  We were at Love Field when a guide dog attacked her.  As a result, for a while she would not tolerate other service dogs around us, but we trained and fixed that.  

At the conference, she reminded at least one participant that they had forgot to bolus for a meal.

She has flown several times, gone to lots of conferences and teacher training with no issue. I stopped using her when they upgraded my technology to some that works most of the time. I may be losing that technology in January with my insurance. Waiting for the state legislature to stop worrying about bathrooms and to fix real problems like baiting and switching their teacher retirees.