Talked with UHC
September 09, 2014
Last week I talked with Medtronics and they said, you were denied coverage because of your diagnosis. I told them I wanted to see about an override, and they said I would have to talk with the insurance company.
I wasn't up for it, so waited until Monday.
The reason I was denied? Medtronics had submitted a 90 day claim and they only do 31 day claims. I get that. When I got my CPAP, it was a rental for the first year or so, because there are a lot of people who can't tolerate it.
So I called Medtronics back and explained it.
Questions?
Why didn't Medtronics look at the claim denial and figure it out on their own?
I'm also wondering if they even processed the claim on the supplies -- they sent me a pump once without getting coverage.
<sigh>