A couple of months ago, I mentioned that a customized Zune would make a great gift (for me at least). Well, I picked up a 4 gig pick Zune and was going to get it together for a gift in May, but since it was the end of the year and I had my usual dozen projects ....
First mistake was not turning it on when I got it.
I got it engraved yesterday, went to power it up and customize the interior and it wouldn't power up. Yikes, tried the wall, tried different cables, computers, etc.
So I registered on the Zune site to find out that it was out of warranty! Yikes, well, I bought it at Buy.com so I filled out the paperwork, and low and behold a few hours later got an email that the warranty was extended. It took a few more hours, but just in time to get it over to Office Depot to ship, it updated and I was able to put in the request for service. Printed out the label, wrapped it up, and sent it off to Larado to get fixed.
Hopefully it will get back in time -- we'll see. But so far, great customer service.
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