Therasense (Freestyle Flash) Disappointment
I was afraid of this ... Yesterday my Freestyle Flash meter failed. Switching batteries worked temporarily....
But I called and was on hold for over 15 minutes -- I know, because my Treo told me. Didn't get a satisfactorily answer but did get the meter working.
But today it was dead. I called Therasense again, and was on hold for 15 minutes AGAIN, I know, I recorded the time I called. The rep was not friendly, was not very helpful and resisted replacing the meter. Wouldn't believe me at all, because yesterday's rep did NOT record the battery problem.
I was afraid of this. I am afraid I'll be switching to One Touch Ultra because
a) Animas has parterned with them and is planning having their pump talk with their meter.
b) The copay will be $60 instead of $112 starting in August.
My CDE really doesn't want me to switch or I would have already. She claims the Hb1AC is correlarates to the reports better than any other meter.